Accessibility

At Overstock Cellars, we are committed to providing an inclusive and accessible online experience for all visitors, regardless of ability or technology.

We strive to ensure that our website is accessible and user-friendly and are continuously working to improve usability and accessibility in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C). 

Our Commitment

We believe every customer should be able to browse, shop, and interact with our website with ease. To support accessibility, we continually review and improve our website functionality and content.

Our ongoing accessibility efforts include:

  • Supporting keyboard navigation throughout the website

  • Providing alternative text for meaningful images

  • Maintaining clear content structure and heading hierarchy

  • Using readable fonts and sufficient color contrast

  • Improving compatibility with screen readers and assistive technologies

  • Regularly monitoring and testing accessibility features 

Conformance Status

Overstock Cellars aims to conform as closely as possible to WCAG 2.1 Level AA accessibility standards. While we work diligently to improve accessibility across all pages and features, some content may not yet fully meet the highest accessibility standards.

Accessibility is an ongoing process, and we are committed to identifying and resolving accessibility barriers as improvements are made to the site. 

Third-Party Content

Some areas of our website may rely on third-party providers or plugins, including payment gateways, embedded content, maps, or social media integrations. While we encourage all third-party providers to offer accessible content, we cannot guarantee the accessibility of third-party functionality. 

Feedback & Assistance

If you experience difficulty accessing any part of our website or need assistance placing an order, we welcome your feedback and are happy to help.

Please contact us using the information below:

Email: info@overstockcellars.com
Phone: 818-908-0080
Address: 16000 Strathern St., Unit A, Van Nuys, CA 91406

When contacting us, please include a description of the issue you encountered and the page or feature involved so we can assist you more effectively.

We aim to respond to accessibility-related inquiries within 1–3 business days. 

Ongoing Improvements

Overstock Cellars is dedicated to continually improving the accessibility of our website and digital experience. As technology and accessibility standards evolve, we will continue to review, test, and enhance our website to better serve all visitors.